Privacy Policy

Privacy

Vave collects, stores and uses personal information when customers visit or use the website. This policy explains the categories of information involved and how they are handled. Continued use of the service is subject to the current policy.

Consent to Processing

Customers consent to processing by accepting this policy and by actions that establish a relationship with Vave, including registration, transactions and betting. Processing may also occur where needed to meet legal duties, enforce official decisions, protect vital interests, pursue legitimate interests or comply with applicable law.

Where GDPR applies, customers may ask to withdraw consent or request that data be corrected, restricted or erased, subject to legal retention duties.

Why We Collect Your Information

Vave may collect identifying and account information such as name, date of birth, address, email, phone number, payment details, feedback and transaction history. Activity logs may include IP address, access time, pages viewed, language and browser data.

This information supports account operation, identity and security checks, payments, customer service, product improvement and lawful promotional activity.

How Information Is Collected

Information is collected when a customer interacts with Vave and may also be received from lawful third-party sources. Support, payment, security and account-service providers may process information on Vave’s behalf.

How We Use Collected Information

Information may be used to provide services, administer promotions, verify identity, process transactions, prevent misuse and communicate with customers. Participation in surveys, competitions or optional promotions can be declined.

Information Disclosure

Personal information is not shared with unrelated organisations without a lawful reason. It may be disclosed with consent, to service providers, to protect customers or Vave, or where required by law. Suspected fraud or game manipulation may be reported to law-enforcement or regulatory authorities.

Access, Correction and Marketing Choices

Customers may ask what information is held, where it came from, whether it is accurate and how it is used. Marketing can be stopped through account settings, an unsubscribe control or a support request. Requests can be sent to support@vave.com.

Cookies

Cookies are small files used for registration state, core website operation, preferences, analytics and advertising measurement. Necessary cookies support essential functions. Disabling every cookie can prevent parts of the website from working correctly. See the Cookie Policy for details.

Payment Providers

Deposits and withdrawals can require information to be sent to third-party payment services. By requesting a transaction, the customer authorises the information needed to process it under the provider’s own terms and privacy rules.

Security Checks

Vave may compare information with databases, obtain reports and share relevant information with verification providers, including providers in other countries, to conduct security checks and enforce the terms.

Security

Vave uses technical and organisational safeguards intended to protect personal data and requires appropriate measures from relevant providers. No online transmission or storage method can be guaranteed completely secure.

Children and Young People

Vave services are for customers aged 18 or over and not treated as minors under the law that applies to them. If an underage account is identified, access may be closed and the related personal information handled in accordance with legal requirements.

International Data Transfers

Information may be stored or processed in countries where Vave, its affiliates or service providers operate. Where GDPR applies, transfers must use a recognised legal basis and appropriate safeguards.

Third-Party Websites

External websites linked from Vave operate independently and may apply their own privacy policies. Customers should review those policies before submitting information.

Legal Disclaimer

Vave cannot control every communication network or external service used to transmit information. Reasonable safeguards are applied, but customers provide information online with an understanding of this residual risk.

Acceptance and Changes

Use of Vave signifies acceptance of the current Privacy Policy. The policy may be updated to reflect legal, technical or operational changes; continued use after an update is subject to the revised version.

Prevention of Money Laundering and Terrorist Financing

Vave monitors accounts and transactions to meet anti-money-laundering obligations. It may request identity documents, proof of address and other evidence, retain verification records, compare customers with risk databases and report suspected unlawful activity. See the AML Policy.

Data Retention

Personal information is kept for as long as required for service, security, dispute and legal purposes. The current Privacy Policy states that registration and account-activity records may be retained for five years under applicable anti-money-laundering requirements.